🧴 Frequently Asked Questions (FAQs)

                                                                    About Joggo Health & Beauty

1. What is Joggo?

Joggo is a Pakistani health and beauty brand offering premium-quality products designed to help you look and feel your best. From skincare to wellness, we bring safe, effective, and affordable solutions right to your doorstep.

2. Where do you deliver?

We currently deliver all across Pakistan, including major cities like Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, and more.

3. How long does delivery take?

Our standard delivery time is 3–7 working days after order confirmation. Delivery times may vary slightly based on your location.

4. How can I place an order?

You can easily place an order through our official website / social media pages / WhatsApp (depending on where you sell). Just select your desired products, add them to your cart, and proceed to checkout.

5. What payment methods do you accept?

We currently offer:

  • Cash on Delivery (COD)

  • (Optional: Bank Transfer / EasyPaisa / JazzCash, if available)

6. How can I track my order?

Once your order is shipped, you’ll receive a tracking number via SMS or WhatsApp so you can easily follow your parcel’s progress.

7. Do you offer returns or exchanges?

Yes, we offer returns or exchanges if:

  • The product is damaged, leaked, or incorrect upon delivery.

  • You report the issue within 24–48 hours of receiving your order.

(Products used or opened are not eligible for return due to hygiene reasons.)

8. Are your products original and safe to use?

Absolutely! All Joggo products are 100% genuine, dermatologically tested, and made with safe, high-quality ingredients suitable for all skin types.

9. Do you test on animals?

No — all Joggo products are cruelty-free and never tested on animals.

10. How can I contact Joggo for support?

You can reach our customer care team via:
📞 Phone/WhatsApp: [+923704064467]
📧 Email: [joggo936@gmail.com]
📱 Instagram: [@beauty_by_joggo.pk]